Customer Cross-Sell Solution

The Customer Cross-Sell application aggregates the customer's short-term, intermediate-term and long-term balances and profitability, along with percent of lender's wallet-share of the customer's total liabilities. The application is a loan officer contact management tool that summarizes the customer's risk and risk-adjusted return, along with the lender's "wallet share" of the customer's debt obligations.

The loan officer can easily create a custom designed, qualified prospect list. For example, the loan officer could specify only customers with a probability of default rating of a 4, with current loan balance greater than $500,000, and a current risk-adjusted return on capital of 14 percent, and where the lender has less than 50 percent of the customer's total liabilities.

The loan officer can also set up customer contact comments and user defined cross-sell codes.